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- Customers can cancel the booking at any time they want before the beginning of the lab tests. In those cases, the customer is responsible to receive an entire refund.
- Also, if there have been partial tests carried out from the booking, we accept making a refund to that particular extent, not the full refund.
- If the customer has selected for a home visit in health packages, then the cancellation must occur before the technician visits. If you choose to cancel after the visit, you will have to give (enter amount) as visit charges.
